Privacy Policy

Last Updated: November 2023

Essrtumor Course 2023 respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information about you when you use our website and services.

1. Information We Collect

Information You Provide

When you enroll in our courses or contact us, we collect information including:

  • Name and contact details (email address, phone number)
  • Payment information (processed securely through third-party providers)
  • Course progress and completion data
  • Communications you send to us

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Device information and operating system
  • Referring website addresses

2. How We Use Your Information

We use your personal data for the following purposes:

  • Providing access to purchased courses and content
  • Processing payments and sending transaction confirmations
  • Communicating about course updates and relevant information
  • Responding to inquiries and providing customer support
  • Improving our services and website functionality
  • Sending occasional newsletters (with your consent)
  • Complying with legal obligations

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Contract Performance: Processing necessary to provide services you've purchased
  • Consent: For marketing communications and non-essential cookies
  • Legitimate Interests: Improving our services and preventing fraud
  • Legal Obligation: Complying with applicable laws and regulations

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Service Providers: Third-party companies that help us provide services (payment processors, email platforms, hosting providers)
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are required to maintain appropriate security measures and use your data only as instructed by us.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure SSL/TLS encryption for data transmission
  • Regular security assessments and updates
  • Access controls limiting who can view personal data
  • Secure payment processing through PCI-compliant providers

However, no internet transmission is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Course access information is retained for the duration of your account. After account closure, we may retain certain information for legal compliance purposes.

7. Your Rights Under GDPR

If you are in the European Economic Area, you have the following rights:

  • Access: Request a copy of personal data we hold about you
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Restriction: Limit how we use your data
  • Data Portability: Receive your data in a structured, commonly used format
  • Object: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us at [email protected]. We will respond within one month of receiving your request.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality and user experience. For detailed information about our cookie usage, please see our Cookie Policy.

9. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be notified through our website or via email. The "Last Updated" date at the top indicates when changes were last made.

12. Google Ads Compliance

Our data collection and usage practices comply with Google Ads policies. We maintain transparency about what data we collect and how it's used. We do not engage in deceptive data collection practices.

13. Contact Information

For questions about this Privacy Policy or to exercise your data protection rights, please contact us:

  • Email: [email protected]
  • Phone: +34 680 297 725
  • Address: C. Padre Lucas, 15, 26500 Calahorra, La Rioja, Spain

You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.